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TOPICS (continuing education credits vary by state*)




E&O Protection for CSR's & Producers 




Security for the 24/7 Agency




IIABA Best Practices for E&O Safety (available through IIABA or affiliates)




Protecting Your Agency - Coverages and Other Things You Should Know About




Creating That Sales Culture You Keep Hearing About




Insurance  Agency Automation Testing....1....2....3




Management Reporting - What Every Agency Should Be Doing




CSR Sales Skills (Account Rounding)




Carrier/Agency Relationship Case Studies 




Personal Automobile Underwriting Case Studies 




Commercial Lines Underwriting Case Studies 




Profitability Boot Camp (with or without vendor demos)




Hard Market Toolbox




Business Writing - Be Skillful & Effective




Insurance Agency Beyond 2006




Technology - Agencies' Friend & Foe




Workers Comp Producer Enrichment Program




Bringing Automation Into Commercial Lines




Time Management for Insurance People




Massachusetts Auto – Basic




Massachusetts Auto - Advanced 




Dwelling Fire - Tough Cases 




Homeowners Coverage




Homeowners Coverages and Endorsements in Real Life Situations




Homeowners Liability Case Studies




Personal Lines Umbrella Coverages 




Troubleshooting Commercial Umbrella Coverage




Strategic Scanning




Serious Insurance Games (real game show format!)




Basic Business Income




Advanced Business Income Case Studies




Crime Coverages




Commercial Property




Commercial General Liability Coverage




Commercial Account Case Studies




Business Practice & Procedures Manual Workshop




Newest Compensation Trends in the American Agency System 








* eligibility dependent on state requirements and practices.








 (other topics available at sponsor's request) 




To contact VMB Associates about consultation services or educational offerings to your agency, brokerage, or company: email Virginia Bates at vmbinc@aol.com or call her at 781-665-0623.

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